Last updated: October 27, 2026
This Privacy Policy explains how NoosFlow ("NoosFlow," "we," "us") collects, uses, and shares information when you use our website, our mobile app, and the tools you or others build with them. If you have any questions, contact us at admin@noosflow.com.
When you create a NoosFlow account, we collect your email address and, if you sign up with a password, a securely hashed version of that password — we never store your actual password. You can optionally add a display name. If you sign in with Google or Apple instead, we receive your email address, your name if the provider shares it, and a stable account identifier from that provider so we can recognize your account on future sign-ins. We never receive your Google or Apple password.
NoosFlow lets you build your own tools — apps, forms, and workflows — and store records inside them, such as customer lists, bookings, inventory, or sales history. Any data you type into those tools, including photos, documents, or other files you upload, is stored so your tool works. You control who else can see or edit it through the sharing and public-link settings you choose for that tool.
If you connect a payment gateway (such as Stripe, PayPal, Razorpay, iPay88, SenangPay, or Alipay) to a storefront or checkout tool, your buyers' card and payment details are handled directly by that payment provider, not by us. We store the gateway credentials you provide (encrypted) and a record of each transaction — amount, status, and the payment provider's own reference number — but never full card numbers.
If you contact us, for example through our Contact page, we collect what you send us — your name, email address, the type of request, and your message — so we can respond and, where relevant, act on it, such as deleting your data.
If you enable notifications, we store a device-specific push token — a web push subscription, or on mobile an Expo push token — so we can deliver the notifications and reminders you've asked for. On mobile, if you use the camera to scan a QR code or barcode, the camera is used only for that scan; we don't access or store camera data beyond what you explicitly choose to save into a tool record.
We use the information above to operate your account and the tools you build, to process payments through the gateways you choose to connect, to send emails and notifications you've requested or that are necessary for your account (such as email verification or password resets), to respond to your support requests, and to keep the service secure and working correctly.
When you chat with NoosFlow's AI to build or modify a tool, your messages and the relevant parts of your tool's configuration are sent to our AI processing provider solely to generate a response to that request. They are not used to train the underlying AI models.
We don't sell your information. We share it only with the service providers that help us run NoosFlow, and only as needed for that purpose:
We may also share information if required by law, or to protect the rights, property, or safety of NoosFlow, our users, or others.
Our website uses one essential cookie to keep you signed in (an encrypted session cookie). We don't use advertising or third-party tracking cookies, and we don't run analytics scripts that track you across the web.
We keep your account and content for as long as your account is active. You can request that we delete your data or your entire account at any time through our Contact page or by emailing admin@noosflow.com directly, choosing "Delete my data" or "Delete my account" as the request type. We'll act on verified requests within a reasonable time. Deleting your account closes it immediately; the underlying records are then permanently removed from our systems. Some information may be retained briefly in backups, or where we're required to keep it for legal or accounting reasons.
Depending on where you live, you may have rights to access, correct, export, or delete the personal information we hold about you, or to object to or restrict certain uses of it. You can exercise any of these rights by contacting us at admin@noosflow.com.
NoosFlow and the service providers we use may process information on servers outside your own country. Wherever your information is processed, we require our providers to protect it consistently with this Policy.
NoosFlow is not directed at children, and we don't knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us and we'll delete it.
We may update this Privacy Policy from time to time. If we make material changes, we'll update the "Last updated" date above. Continued use of NoosFlow after a change means you accept the updated Policy.
Questions about this Policy, or requests about your data, can be sent to admin@noosflow.com or through our Contact page.